Privacy policy

At Raw Arctic, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website and services.

Information we collect

We collect personal information that you voluntarily provide to us when you:

• Register for our services

• Book a tour or activity

• Sign up for our newsletter

• Contact us for information or assistance

The types of information we may collect include:

• Name

• Email address

• Phone number

• Billing information

• Any other information you choose to provide

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How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage the services you request

• To process bookings and payments

• To send you updates, promotional materials, and newsletters (if you have opted in)

• To respond to your inquiries and provide customer support

• To improve our website and services

• To comply with legal obligations

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Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, as long as these parties agree to keep your information confidential.

• Legal Requirements: We may disclose your information when we believe it is necessary to comply with the law, enforce our site policies, or protect our rights or others’ rights, property, or safety.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal data is stored in secure environments and is only accessible by a limited number of employees who have special access rights to such systems.

Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction of any inaccurate or incomplete data

• Request deletion of your personal information

• Object to the processing of your personal data

• Request restriction of processing your personal information

• Withdraw your consent at any time (where we are relying on consent to process your data)

To exercise these rights, please contact us using the information provided below.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about our Privacy Policy or how we handle your personal information, please contact us at:

• Email: info@rawarctic.gl

• Phone: +299 32 15 15

• Address: Kissarneqqortuunnguaq 27, 505,- 3900, Nuuk

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